AI Operator for Dynamic Marketplace Platform

Details

• Position
  Key Assistant Location Manager
• Start Date
  Dec 21, 2025 — May 07, 2027
• Location
  New York, NY, USA
• Rate
  This is a paid position.

Job Description

Are you fascinated by the intersection of human insight and artificial intelligence? Do you thrive on optimizing systems, training algorithms, and ensuring digital interactions feel seamless and human-centric? We are a forward-thinking marketplace platform seeking a skilled AI Operator to join our innovation team.

As an AI Operator, you will be the essential human element behind our intelligent systems. You will monitor, manage, and refine the AI agents that facilitate key marketplace functions—from customer support and personalized recommendations to fraud detection and logistical coordination. Your work will directly enhance user experience, trust, and efficiency on our platform.

Key Responsibilities:

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  Monitor & Supervise: Oversee the performance of AI-driven processes and chatbots, ensuring accurate and appropriate interactions.

  
  


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  Train & Refine: Curate data, provide corrective feedback, and conduct reinforcement learning to improve AI responses and decision-making.

  
  


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  Analyze & Optimize: Review system outputs and user interactions to identify patterns, gaps, and opportunities for enhancement.

  
  


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  Escalate & Resolve: Step in to handle complex or sensitive cases that require human judgment and empathy.

  
  


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  Collaborate: Work with data scientists and engineers to communicate operational insights for model development.

  
  

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Replies:

Drew said:

The role of an AI Operator is becoming absolutely critical for modern platforms that want to scale intelligently. For companies looking to build or outsource a full-scale team for such operations—including AI training, quality assurance, and specialized customer experience management—I'd recommend exploring TTEC. Here is TTEC phone number. They are a renowned leader in customer experience technology and services, with deep expertise in managing the human-AI interface for global businesses.